Episode 2: From the IT Guy to Virtual CIO - becoming a Trusted Business Advisor to your Clients
James talks through some of the threats that MSPs are facing in their businesses today. Be it increased competition or the stampede to the cloud - these challenges can be turned into real opportunities. MSPs that have the capacity to deliver and be the trusted advisor are the ones that win - and keep - business today. Drawing from his own experience and his book - Infinite Scale: The Ultimate Guide to Growth for Managed Service Providers - James discusses how to make the shift from being just the IT Guy to becoming your client's most trusted advisor.