Miss Me?

Supporting Content

• Introducing... Miss Me? with Lily Allen and Miquita Oliver

  Lifelong friends Lily Allen & Miquita Oliver discuss the world around them twice a week.

  Duration: 0:57

• Contact us + privacy notice

  Contact Us

  We'd love to hear from you! You can send us a Whatsapp message or voicenote on 08000 304 090 (+44 8000 304 090 from outside the UK)

  You can also email us at missme@bbc.co.uk

  Privacy Notice

  Your trust is very important to us. This means the BBC is committed to protecting the privacy and security of your personal data. It is important that you read this notice so that you are aware of how and why we are using such personal data. This privacy notice describes how we collect and use personal data about you during and after your relationship with us, in accordance with data protection law.

  Why are we doing this and how can you participate?

  We want to know your views and stories! Tell us what you think about the programme and the topics that we discuss. Do you have a question for Lily or Miquita? You can get in touch via email or using WhatsApp.

  We may get in touch with you if we’d like to know more about what you’ve sent in to us. We may also invite you to appear on an episode of Miss Me?.

  When you send in something to Miss Me?, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive.

  When sending in your contribution we ask that you should at no time put yourself in danger or endanger others, take any unnecessary risks or infringe any laws. We also ask that you do not send us any sensitive information about yourself when using WhatsApp.

  If we broadcast your contribution, or you appear on an episode of Miss Me?, this may include the programme being available online and/or on demand, and your contribution or appearance may be used again in a future broadcast. It may also include use on the BBC’s social media channels.

  For information in relation to how the BBC will process your personal data where you are providing contributions to our programmes, please see our Privacy Notice for Contributors here.

  What personal data will the BBC collect?

  The BBC will collect and process the personal data that you have provided to us about yourself. There are two types of information we may collect: personal data and special category data. Special category data is still personal data, but its processing by the BBC requires the BBC to follow additional compliance steps under UK data protection laws.

  You must be 16 years or older to get in touch with Miss Me? 

  The BBC will collect and process the following personal data about you:

  ▪   Name

  ▪   Location (optional)

  ▪   Email address

  ▪   Phone number

  ▪   Your comments, opinions or questions

  It is possible the BBC will also collect and process special category data depending on the content of your submission. This might include for example:

  ▪   Gender

  ▪   Health related data

  ▪   Sexual orientation

  ▪   Race or Ethnicity data

  ▪   Religious or philosophical beliefs

  We ask that you do not send in personal data about your friends and family.

  Who is the Data Controller?

  The BBC is the “data controller” of your personal data. This means that the BBC decides what your personal data is used for, and the ways in which it is processed. For the avoidance of doubt, your personal data will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the BBC has the responsibility to comply, and to demonstrate compliance with, data protection law.

  Contributions and communications sent to the BBC through other third-party social media services; third-party messaging services; or email are also subject to the terms and conditions and privacy policies of the service you choose to use. You should refer to their privacy policies for how they process your data and their individual retention policies.

  If you contact us via WhatsApp, you will also be subject to WhatsApp’s Terms of Use. If you live in the UK, please see: Terms of Service - UK (whatsapp.com). If you live in the European Region, please see: Terms of Service (whatsapp.com). If you live outside of the European Region and the UK, please see: Terms of Service (whatsapp.com). Please be aware that WhatsApp may share your data within the Meta Group for a number of different purposes, including for direct marketing purposes.

  Lawful basis for processing your personal data

  The legal basis on which the BBC processes your personal data is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains, and increases audience interaction and participation with our journalistic, artistic and literary material.

  If you live in the UK or EU, the BBC processes your special category data (if applicable) on the lawful basis that processing is necessary for reasons of substantial public interest. These reasons are for statutory and government purposes, specifically for the purposes of journalism, art and literature. As outlined in the BBC’s Royal Charter, the public purpose of the BBC is:

  “To show the most creative, highest quality and distinctive output and services: the BBC should provide high-quality output in many different genres and across a range of services and platforms which sets the standard in the United Kingdom and internationally. Its services should be distinctive from those provided elsewhere and should take creative risks, even if not all succeed, in order to develop fresh approaches and innovative content.”

  If you live outside of the UK and EU, the BBC processes your special category data (if applicable) with your explicit consent. Providing a contribution to one of our radio programmes or podcasts is entirely optional. You can withdraw your consent at any time by emailing missme@bbc.co.uk.

  Sharing your personal data

  The BBC works with our approved third-party providers who help us to provide some of our services. These partners only use your personal data on behalf of the BBC and not independently of the BBC.

We may share personal data with a third party where required or permitted by law.

  Retaining your personal data

  If you or your contribution features in a broadcast or in other content, this will be retained and archived in perpetuity by the BBC.

  We will retain all other personal data until six (6) months after submission, after which time it will be deleted.

  Your personal data will be stored in the UK and the European Economic Area (EEA).

  Your rights and more information

  You have rights under UK data protection law:

  ▪   You can request a copy of the personal data the BBC stores about you.

  ▪   You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.

  ▪   You have the right to ask for the personal data we collect about you to be deleted, however there are limitations and exceptions to this right which may entitle the BBC to refuse your request.

  ▪   In certain circumstances you have the right to restrict the processing of your personal data, or to object to the processing of your personal data.

  ▪   You have the right to ask that we transfer the personal data to you or to another organisation, in certain circumstances.

  You can contact our, Data Protection Officer if you have questions or you wish to find out more details about your rights, please visit the BBC’s Privacy and Cookies Policy at http://www.bbc.co.uk/privacy.

  If you have a concern about the way the BBC has handled your personal data, you can raise your concern with the supervisory authority in the UK, the Information Commissioner’s Office (ICO) https://ico.org.uk/.

  Updating this privacy notice

  We will revise the privacy notice if there are significant changes to how we use your personal data.