The Connected Leadership Podcast

Leadership Touchpoints: Doug Conant

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Episode notes

Andy Lopata talks to Doug Conant who, during a long career headed the Campbell Soup Company, Nabisco and Avon .The author of two books, he now works with leaders encouraging them to listen and to embrace interruptions as Touchpoints, the key to effective leadership and effective engagement with staff. Frequency of interactions however small, can make an impact in a short space of time and is key to building trust and strong relationships. 'How can I help?' is the key concept. Social media presents a challenge; you need to be clear about how you want to be seen and have the discipline to use social media effectively. Doug shares his six step process for leaders to become fully effective and discusses how important is it for a leader to be open and vulnerable?