Fully Vetted

54. Tech Support, Part II: One Problem, Multiple Voices

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Episode notes

TACKLING THE TECHNICIAN SHORTAGE SERIES, PART II

What is behind the widespread shortage of technicians, and what can be done to reverse it? It's a complicated question many organizations are asking but no one has yet been able to answer. In 2021, OVMA established a task force to investigate this worsening trend, and in the past year, it has dug deep into the root of the problem in an effort to better understand its complexities and identify potential solutions.

In the pilot episode of Fully Vetted’s Tackling the Technician Shortage Series, we met Dr. Diana Cron, technician Kelley Norris, and Dr. Jennifer Wells of OVMA’s Technician Recruitment & Retention Task Force. They offered a brief history of the technician shortage, explored the factors that laid the groundwork, and discussed how the profession as a whole has been impacted.

✱ Missed the first episode? Listen here »

In this, the second installment of the three-episode series, we explore a trio of unique but intertwined perspectives: Those of the veterinary technician, the practice owner, and the educator. Our guests also delve into the results of a task force-led survey, focusing on reasons technicians cite for staying at or leaving a practice—or the profession altogether.

The discussion sets the stage for the series conclusion, in which we'll look at the current state of technician education and training; possible improvements for the future; and ways veterinarians and practice owners can improve the technician experience to keep them happy, healthy, and employed.

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For show notes, a transcript, and to learn more about today's guests, please visit www.fullyvettedpodcast.com.

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