Talking Shop

SHORTS: Voice tech in customer service

Listen on

Episode notes

As we gear up for Season 2 we’re bringing you Talking Shop Shorts – the best of Talking Shop season 1.

This week we’re going back to Episode 2 “Can voice technology bridge the gap in retail?”. In thisTalking Shop Shorts episode Vixen Labs CEO James Poulter talks to Massimo Volpe and Manolo Almagro about how voice could change customer service. 

Massimo is founder of the Global Retail Alliance and Manolo is managing partner at Q Division.

How could we be using voice tech to search for and purchase products? Click here to listen to the full episode.

 

Three steps to staying in the know:

  • Hit like and subscribe wherever you listen to podcasts to make sure you’re first to find out when Season 2 of Talking Shop drops.
  • Sign up to our mailing list at vixenlabs.co to find out when our next research findings are available.
  • Follow us on social media @Vixen_Labs on Twitter, Vixen Labs on LinkedIn and @vixen_labs on Instagram.