The Education Business Podcast / 022 Improving the Customer Journey in your Education Business

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Episode notes

This week, I talk about the customer journey and why it is important to constantly review, adapt and improve this for your target market.  

What you will learn in this episode:

- What thoughts or feelings customers may be experiencing as they move through your customer journey.

- How to use your experiences with other businesses to influence your customer journey.

- Why you need to consider what is possible for your business now, regardless of what people may think in the future.


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