The Education Business Podcast
022 Improving the Customer Journey in your Education Business
Episode notes
This week, I talk about the customer journey and why it is important to constantly review, adapt and improve this for your target market.
What you will learn in this episode:
- What thoughts or feelings customers may be experiencing as they move through your customer journey.
- How to use your experiences with other businesses to influence your customer journey.
- Why you need to consider what is possible for your business now, regardless of what people may think in the future.
Resources:
Education Business Newsletter: https://www.educationbusinessclub.co.uk/mailing-list
My website: https://www.educationbusinessclub.co.uk
Find me on Clubhouse: https://www.joinclubhouse.com/@claireriley
Find me on Facebook: https://www.facebook.com/ClaireRileyTeacherEntrepreneur
Find me on Instagram: https://www.instagram.com/clairerileyteacherentrepreneur
Find me on LinkedIn: https://www.linkedin.com/in/claire-riley-entrepreneur
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