Productivity Puzzles

Business model innovation and strategic productivity

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Episode notes

Why is business model innovation the key to an organisation’s productivity? What does it take to do it right? New technologies and new business practices don’t just come out of the blue. They happen because firms embed them in their processes so they can create a valuable proposition for their customers. This episode explores the challenges and opportunities for both large incumbents and small and medium-sized enterprises (SMEs) in adopting new business models, particularly in the context of digital transformation and the transition to a net-zero economy.

Host Professor Bart van Ark is joined by:

  • Sir Charlie Mayfield, former executive chair of John Lewis. Chair of QA Limited and founder and chair of Be the Business.
  • Chander Velu, Professor of Innovation and Economics at the Institute for Manufacturing in the Engineering Department at Cambridge University.

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About Productivity Puzzles:

Productivity Puzzles is brought to you by The Productivity Institute, a research body involving nine academic institutions across the UK, eight Regional Productivity Forums throughout the nation, and a national independent Productivity Commission to advise policy makers at all levels of government. It is funded by the Economic and Social Research Council.