Crossing Channels

Can technology rescue ailing health services?

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Episode notes

Rory Cellan-Jones talks to Angelique Acquatella, Shan Morgan and Jennifer Dixon about the current state of digital technologies in the UK and the US, the challenges of adopting digital technologies, and the opportunities for med tech for individuals and the wider economy. 

In this episode, experts unpack the barriers and facilitators of digital healthcare. Rory, Angelique, Shan and Jennifer explore the impact of med tech on inequalities, and offer solutions to mitigate risks of digital exclusion in healthcare. Provided healthcare systems focus on long-term priorities and agenda, the speakers highlight that technologies could enhance the quality and effectiveness of care. 

This episode is hosted by Rory Cellan-Jones (former technology correspondent for the BBC), and features guest experts  Angelique Acquatella (TSE), Shan Morgan (Bennett Institute), Jennifer Dixon (Health Foundation). 

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Season 3 Episode 2 transcript

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With thanks to:
Audio production by Steve Hankey

Associate production by Stella Erker

Visuals by Tiffany Naylor

More information about our host and guests:

Rory Cellan-Jones was a technology correspondent for the BBC. His 40 years in journalism have seen him take a particular interest in the impact of the internet and digital technology on society and business. He has also written multiple books, including “Always On” (2021) and his latest “Ruskin Park: Sylvia, Me and the BBC” which was published in 2023. @ruskin147

Professor Angelique Acquatella is an Assistant Professor at the Toulouse School of Economics. Her research studies the optimal design of health care policy, with two main substantive areas: public health insurance systems and pharmaceutical payment policy.  Angelique’s work falls at the intersection of health economics and public finance, combining methods from optimal tax theory with traditional cost-effectiveness analysis in health economics. . @angieacquatella

Dr Jennifer Dixon CBE joined the Health Foundation as Chief Executive in October 2013. Jennifer was Chief Executive of the Nuffield Trust from 2008 to 2013. Prior to this, she was Director of Policy at The King’s Fund and policy advisor to the Chief Executive of the NHS between 1998 and 2000. Jennifer was appointed as a non-executive board member of the UK Health Security Agency in April 2022.  @JenniferTHF

Dame Shan Morgan Dame
is Chair of the Royal Devon University Healthcare NHS Foundation Trust, which employs around 16,000 staff and provides healthcare services for about 615,000 people. Shan previously worked as the Welsh Government’s Permanent Secretary, leading the Civil Service of the Welsh Government in delivering the priorities of Ministers, and had a wide range of roles in the Civil and Diplomatic Service.