Better At Work with Cathal Quinlan
How to be Better at Work - Better We
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Episode notes
Welcome back to ‘part-two’ of our mini-series ‘How to be Better at Work’ where we delve into the essentials of improving ourselves and our relationships.
In this three-part mini-series, Cathal Quinlan and Annette Sloan share 9 brain-friendly, bite-sized insights from world experts in workplace relationships, behavioural science and performance.
In this episode we delve into ‘Better We’, focusing on three key areas: trust, feedback, and conflict management.
We discuss:
- How trust is the bedrock of effective teamwork and a lack of trust can lead to reduced effort, productivity and higher turnover rates!
- Actions to build trust - because when employees feel trusted, they perform better and exceed expectations!
- How feedback can trigger a fight-or-flight response and how to hijack the brains inbuilt responses to stay in ‘discovery mode’ and avoid shutting down.
- Why we love the ‘WRAP’ approach (instead of the sh** sandwich!)
- Strategies for navigating conflict by understanding the other person’s perspective and finding common ground.
- Annette’s step-by-step approach to managing conflict.
We hope these insights empower you to foster a better work environment!
Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter
Let’s find out how to be better at work, together!
Get in touch: [email protected] or betteratwork.com.au
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