Business But Better

Equality, Diversity & Inclusion: It’s Something That Customers Want Now

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Episode notes

Consumers are becoming increasingly aware of social injustices and are looking to their favourite brands to use their platforms to drive change.

As a result, equality, diversity & inclusion is a topic that is – or should be – firmly on the agenda at board level.

But what benefits do companies that prove their dedication to a truly inclusive workplace – beyond just good PR – enjoy? What does a successful equality, diversity & inclusion strategy look like? And how can we all get better at recognising the needs of individuals?

Host Charlotte Rees-John is joined by JD Sports’ Lead People Partner Ebony Quow and Irwin Mitchell’s Diversity & Inclusion Manager William Noel-Flint.