The Connected Leadership Podcast

Cultivating a Culture of Mentoring With Tendai Wileman

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Episode notes

In this episode of the Connected Leadership Podcast, Andy Lopata welcomes Tendai Wileman. Tendai is Chief of Staff and Director of Organisational Change at Guy’s & St Thomas’ NHS Trust, the largest NHS organisation in the country. She has worked in healthcare for 20 years in various corporate and operational roles. Tendai shares her unexpected journey into the NHS and reflects on the pivotal role mentoring played in guiding her career path. Despite initial doubts about her potential, Tendai discusses how mentoring helped rebuild her confidence and shape her pathway into leadership.

The conversation examines the importance of mentoring and supporting others, particularly for individuals from underrepresented backgrounds. Tendai shares insights into navigating the "minority tax" and balancing her role as a mentor while fulfilling her professional responsibilities. She emphasises the value of providing guidance while allowing individuals the autonomy to chart their own paths.

Andy and Tendai also explore the ongoing commitment to learning and growth, both through formal mentoring relationships and informal interactions with colleagues. Tendai highlights the significance of reverse mentoring and the mutual learning that occurs when individuals share diverse perspectives.

Andy and Tendai look at the concept of being a curator of ideas and how to incorporate our own views into discussions while remaining open to different perspectives. Tendai emphasises her approach of incorporating her opinions into a range of options, considering her experience while also recognising blind spots. She highlights the need for balance and logic in decision-making, acknowledging that the answer often lies somewhere in the middle.

The conversation also touches on handling dissenting opinions and the challenge of maintaining a common agenda in complex organisations like the NHS. Tendai explains the impact of strikes on internal relationships and the NHS ability to deliver care effectively.

Throughout the episode, Tendai's pragmatic approach to leadership shines through as she shares the complexities of managing relationships and driving organisational change in the healthcare sector. Her insights offer valuable lessons for leaders navigating similar challenges in high-pressure environments.

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Connect with Tendai Wileman: Instagram |LinkedIn | X/Twitter