Leading Through Uncertainty

#99: Julie Chakraverty on using HR tech for employee feedback

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Episode notes

Julie Chakraverty is the founder of Runway, a platform that facilitates employee feedback in organisations. Julie explains how Runway allows employees to voice concerns either anonymously or openly, ensuring a safe space for dialogue. She explains that the platform is predominantly used by companies undergoing change, with common themes around organisational and process change.

Julie shares some shocking insights from Runway's data that show that women and people of colour are more likely to use the platform's anonymity feature. Without Runway, many of these people silence themselves and conform.

If organisations really want to lead change, be inclusive and engage their employees, they need to provide an opportunity for people of colour in particular to engage anonymously so their concerns are heard, understood and included. Otherwise, minority groups continue to conform.

I was especially struck by Julie saying “It's one thing to say, my door is always open. It's another to be sure that people have got the personal courage to walk through it.”

How are you creating a safe space for employees to engage fully and honestly without fear of blame or judgment? How do you ensure everyone has the courage to articulate what’s important to them in the workplace?

Topics covered:

  • HR tech
  • Employee listening
  • Engaging employees through change
  • Inclusive conversations

Other free resources:

www.judejennison.com