Terms & Privacy
Podfollow provides a link redirection service particularly suited to podcasts. Use of our links, in any form, should be taken as acknowledgement, and agreement to our Terms of Service for yourself and any organisations who you post Podfollow links on behalf of.
We supply the Podfollow service as is, at no costs to users, so reserve the right to remove, suspend, discontinue, modify or update it at any time.
As part of Podfollow we provide a Stats service, where we collect and generate analytic information about usage of the service and from click thrus of Podfollow links. By using Podfollow, you acknowledge that this data is owned by Podfollow and that we have the rights to use, license, sell or otherwise dispose of this data. Podfollow users may not combine any of Stats data with any personally identifiable information and may not sublicense, sell, syndicate or otherwise share it with any third party.
Podfollow can provide users with non-transferable access credentials for our services. Users shall not misrepresent themselves or mask identities when using Podfollow or seeking access credentials. They may also not use any Podfollow personalisation functionality to masquerade as another person, brand or podcast or use offensive, vulgar or obscene terms.
Podfollow may monitor and record how users use the service, and reserve the right to alter any aspect of a user’s account or podcast profile. We also reserve the right to remove a user or podcast from the service at any time, and may not give a reason why this is the case.
Users (of Podfollow links, or our website) are not permitted to use, modify, display, perform, copy, disclose or create derivative works of our services or reverse engineer, decompile, disassemble, mimic, screen-scrape, frame or mirror, nor use any other means to attempt to discover their source code or APIs. They also may not sell, or re-sell any aspect of our service.
Users are also not permitted to transmit harmful, disabling or malicious code or devices, or infringing, defamatory, unlawful, tortious, deceptive, misleading, fraudulent, abusive, indecent or otherwise offensive content, or content that contains someone’s personal information or violates a third party’s intellectual property, privacy or publicity rights. In addition users are not permitted to use automated or unauthorised means to interfere with, disrupt or attempt to monitor, override access or circumvent security measures for Pofollow or our related systems, including via robots, spiders and other electronic methods.
Podfollow collects information about podcasts from publicly accessible RSS links, which we may supplement from other sources. We update information from these places at different times and do not warrant that it will always be up to date. Users who claim their Podcasts may be able to alter information we hold through our dashboard systems.
Podcasts can be removed from the service by emailing [email protected].
Podfollow’s services are provided “as is” and “as available” without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. Podfollow does not warrant that: (I) the Podfollow services will be secure or available at any particular time or location; (ii) shortened urls, the Podfollow services and Podfollow Stats will be accurate, error-free or that any defects or errors will be corrected; (iii) the Podfollow services are secure, free of viruses or other harmful components; (iv) the results of using the Podfollow services or Podfollow links will meet customer’s requirements or any of its or its users’, personnel’s or customers’ business needs; or (v) the Podfollow services will be uninterrupted or that any interruption will be corrected in a timely manner. Customers use of the Podfollow services and Podfollow links are solely at its own risk. Further, Podfollow makes no representations or warranties and shall assume no liability amounts or indemnity obligations with respect to ensuring that customer’s use of the Podfollow services and Podfollow links comply with any laws or regulations outside the United Kingdom and customer shall be solely liable for such compliance. Podfollow shall bear no responsibility for third party products or services (eg open source software, social media platforms, third party materials or for host or app store providers). Users recognise that the figures contained in Podfollow Stats are produced hereunder are estimates and may be subject to statistical error. Podfollow does not warrant that the Podfollow Stats will be completely correct, accurate, timely or otherwise reliable. Podfollow hereby disclaims any liability for any use or reliance on Podfollow Stats by customer and third parties.
Effective Date: 1st November 2020
Information We Collect
When You Register for a Podfollow Account
When you create an Account, we may collect personal information from you, such as your name, phone number, company name, industry, job title, company size and email address. If you create an Account using your login from a third-party account, such as Google, Facebook or Twitter, we will access and collect the personal information about you that the third-party account provides (which is based on your privacy settings with the third-party account), so that you can log into your Account with us. We use your contact information to send you information about our Services and communicate with you about your Account, your activities on our Site and Services and policy changes. You may unsubscribe from receiving certain types of these messages through your Account settings, although Podfollow reserves the right to contact you when we believe it is necessary, such as for administrative and account management purposes.
When You Create or Use a Podfollow Link
One feature of the Services is the ability to create shortened uniform resource locators (URLs) of websites (“Podfollow Link”). Users can use Podfollow links without registering for an account. When you use a Podfollow Link, Podfollow collects and stores both the original URL and the shortened URL and, if you are logged in to your Account, we will associate that information with your Account. Podfollow also collects and stores your IP address, your location, which we derive from your IP address, the time and date on which you shortened the original URL.
When You Interact With a Podfollow Link
Other Information We Automatically Collect
When you visit the Site, we automatically collect (i) your IP address and location derived from the IP address; (ii) the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; and (v) cookie information. This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Site so that we can analyze and improve them.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
Podfollow may use third-party APIs and software development kits (“SDKs”) to provide certain functions in our Services.
Third Party Services
Some features of the Services allow you to share your content and Podfollow through your accounts with other companies such as Facebook and Twitter. If you choose to connect Podfollow to such Third Party Services, we may collect information related to your use of those Third Party Services, such as authentication tokens that allow us to connect to your Third Party Service accounts. We will ask you for permission before you authorize our collection of this information. We will only use that information for the specific reason for which it was provided to us. We may also collect information about how you are using the Services to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us based on your privacy settings of that account.
To enable us to infer the location from the IP addresses of computers or devices that visit our website or click, view or interact with Podfollow links as described in this policy, we may receive IP-based location information from our third-party service provider. We also receive business contact information of our business customer contacts and prospects from our third party service provider.
Cookies and Other Similar Technologies
Podfollow cookies also allow Podfollow to track when you have clicked on a Podfollow Link. Each click of a Podfollow Link is tracked using a unique identifier assigned to you in one or more cookies stored by your web browser and associated with Podfollow. We may associate the unique identifier in our cookies with the other information we automatically collect when you use the Services, as described above, including your IP address, Podfollow Links you click, Podfollow Links you create, and information with your Account if you have one.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use some features of the Services.
Note Regarding Children
We do not knowingly collect personal information from children. If we learn that we have collected personal information of a child under 13 (or older as required by applicable law), we will take steps to delete such information from our files as soon as possible.
How We Use Information
We use the personal information we collect for a variety of administrative and business purposes to:
- operate our Site and provide the Services,
- process and complete any transactions,
- verify individual identity,
- respond to inquiries, questions and comments and provide customer and technical support,
- provide access to certain functionalities of our Services,
- personalise and improve the Services and develop new products and services,
- to communicate with our current and prospective customers concerning our services,
- measure interest and engagement in our Site and Services,
- monitor and analyse usage and trends of the Site and Services,
- provide services to our customers to allow them to understand how you interact with our Services and to help detect, deter and prevent malicious, fraudulent or unlawful activity,
- comply with any legal obligations, and
Usage Across Devices
We may use the information we collect to make inferences that a unique individual has created or interacted with Podfollow links on different devices so that we can to detect, deter and prevent malicious, fraudulent or unlawful activity and analyse how users use our Services. For example, if you used a Podfollow link on a computer connected to your residential WiFi network, and you soon thereafter clicked on a Podfollow link on a mobile device connected to the same WiFi network, we may infer that a single individual created and clicked on the Podfollow links because both events were associated with the same IP address in the same time period.
Other Legitimate Interests
We also may use personal information to pursue legitimate interests, such as direct marketing, research (including marketing research), network and information security, prevention of fraudulent, malicious and unlawful activities, or any other purpose disclosed to you at the time you provide personal information or allowed by law.
Information We Share
The Services are designed to help you share information with others. In addition, we provide Services to our Customers that use Podfollow Stats. As a result, some of the personal information generated through your use of the Services is shared publicly or with third parties as described below.
Podfollow Links You Use
Much of your activity on and through the Services is public by default. For example, when you use a Podfollow Link, the original URLs that are linked to and the corresponding Podfollow Links may be publicly available.
Where permitted by law, if you register a Podfollow Account with an email address on a domain owned by an organisation, (for example, an employer or educational institution where you have an email account), we may share your email address and information about your Account, such as the number of links you have created, with that organisation to explore the organisation’s interest in creating or managing an enterprise account or for related purposes.
Information You Elect to Share
When using a Podfollow Link, you can share that Podfollow Link through Third Party Services. Any information that you elect to distribute through Third Party Services, such as a social network post you create, may then become accessible to users of those services. You can also access other Third Party Services through the Services, for example by clicking on links in the Statistics page for a Podfollow Link. We recommend that you review the terms of services and privacy policies of such Third Party Services that you access through the Services since Podfollow does not control and is not responsible for the privacy practices of these Third Party Services.
Information Shared with Service Providers
We may employ and contract with third parties to perform certain tasks on our behalf and under our direction (our “Service Providers”). We may need to share information about you with our Service Providers in order to provide our product with research and analytics on user behavior and to provide advertising products and services to users, to process payments, and to provide email marketing and support services. Our agreements with these Service Providers authorize them to use your information only as necessary to provide services to us. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Information Disclosed Pursuant to Business Transfers
We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets. You will be notified via email and/or a prominent notice on our website.
In such a case, the acquirer of Podfollow may continue to use your information as set forth in this policy or as otherwise allowed by law.
Information Disclosed for the Protection of Podfollow and Others
Information We Share With Your Consent
We will share information about you when you instruct us to do so, such as when you share Podfollow Links or content with others through the Services or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a third-party Service).
Your Account information is protected by a social login for your privacy and security. You can prevent unauthorised access to your Account by selecting and protecting your password on this service appropriately, making use of two-factor authentication, and limiting access to your computer and browser by signing off after you have finished accessing your Account.
Podfollow endeavors to protect the information it collects about its users using industry-standard security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and Podfollow does not guarantee or warrant that such measures will prevent unauthorised access to the information about you that is stored by Podfollow. In the event we experience a breach of security, we may notify you if your personal information has been compromised, in accordance with applicable law. If you have any questions about the security of your personal information, you can contact us at [email protected].
Choice and Access
You don’t need an Account to use Podfollow Links, and you can use many of the features of the Services without registering, thereby limiting the type of information that is collected about you individually.
Podfollow acknowledges that you have the right to access your personal information that we collect and are able to associate with you. You can request a complete copy of the personal information we store about your account by emailing [email protected]. You can delete your Account at any time by emailing [email protected]. If you delete your Account, you will no longer be able to access or use the Services. If you have an Account but are unable to access it, you can contact us at [email protected] and we will attempt to respond to your request within a reasonable timeframe. If you are a resident of the EEA or Switzerland, you have the right to ask that your personal data be corrected, updated, or erased. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us at [email protected]. In certain circumstances, we may be required by law to retain your personal information.
If you do not have a Podfollow account, Podfollow has no way of identifying you or verifying that you used or clicked on a Podfollow link.
Please note that in the interest of ensuring that existing Podfollow Links continue to function for all of our users, the Podfollow Links that you have used and shared cannot be deleted or disabled (even if your Account is deleted), and any sharing activity that has already occurred on your Account also cannot be deleted. If you have concerns about any unauthorised use of your Account, you can delete your account by emailing [email protected].
If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our Processing of your Personal Information violates applicable law.
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to [email protected]. We will make every effort to resolve your concerns.