Upon Arrival | Events & Incentives with Adelaine Ng

Ep 109 The untapped power of the disability travel market, with Yasmine Gray

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Episode notes

The community of disabled travellers is enormous, yet largely overlooked as a tourism market. That may change once hospitality vendors realise that this market tends to spend up to three times more than the average tourist, even if they're booking budget accommodation. We explore this untapped market, bust some myths about what disabled tourists expect from hospitality providers, and applaud destinations and vendors who do this well, all through the life experiences and observations of disability travel advocate Yasmine Gray.

Yasmine Gray is a passionate globe-trotter living with progressive multiple sclerosis. She graciously opens up the dialog about the real challenges she's faced as a disabled traveller and how these experiences led to her founding GetAboutAble - a movement aimed at transforming the tourism industry into a more inclusive space.

Quotes from this episode:

"Most people who think about accessible tourism think about ramps, and wide doorways and measurements, but that's the compliance piece - inclusive travel is understanding people and asking what can I do to make your visit better?"

"Look at us as one in five travellers. Across the entire spectrum, it's 20% of the market most businesses are completely missing because they don't even think about it, much less work to cater to it."

-Yasmine Gray

Connect with Yasmine Gray
Website: www.getaboutable.com
Email: [email protected]

Connect with Adelaine:
Email: [email protected]

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