What Do You Actually Do?
Human-centred design in the cultural sector
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Episode notes
Alyson Webb is a Director at Frankly Green + Webb, an agency specialising in human-centred design to improve digital experiences in the cultural sector.
Listen as Kate gets to the bottom of what Alyson's job looks like. They cover working in the cultural sector, digital experiences, human-centred design thinking, consultancy and more!
Alyson's bio:
Alyson has worked in the cultural sector for 30 years. As a creative director and innovation programme leader, she has helped countless museums, galleries and historic sites share their extraordinary stories with diverse audiences around the globe.
Having designed the experience and content of the world’s first-ever multimedia guide, mobile phone guide and gallery podcast, Alyson has seen first-hand how this work can change how people think, behave and see the world. Collaborating with the expertise and profound knowledge within each organisation is one of her favourite parts of every project.
Her greatest reward comes in helping teams discover new creative opportunities, express what is unique and authentic to them, and understand their audience on a new level–ultimately so everyone feels that the knowledge and beauty held in these sites is theirs to take in.
Alyson is a National Heritage Lottery Fund digital mentor.