Full Funnel Freedom

011 Why Turnover Starts at Onboarding

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Episode notes

In this episode, I will explain why your turnover starts during the onboarding process. Many organizations underestimate the benefits of seamless onboarding, and prefer to instead focus on retention. While retention is crucial for sales success, first impressions do matter. Companies that solely focus on hiring or retention activities tend to miss the first impression mark, which results in a domino effect of negative internal influences, which then often leads to higher turnover rates.

What You'll Learn:

- Why an effective onboarding process is so important and how it saves you money

- How to allow new hires to reach their full potential faster

- How to ensure everybody is on the same page from day one

- The importance of highlighting role-specific skills

- How to set clear performance expectations

- The link between successful onboarding and employee retention 

Successful onboarding is essential because it acclimates employees to their role, the company's philosophies, and what is expected of them. Businesses that invest proper finances, time, and efforts in implementing effective and comprehensive onboarding experiences have higher productivity, employee engagement, and, best of all, employee retention. 

Resources:

- Full Funnel Freedom https://fullfunnelfreedom.com 

- Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/  

- Connect with Hamish Knox on Twitter https://twitter.com/sandlerinyyc