That's Helpful with Ed Stott

How to Become a Super Communicator

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Episode notes

What’s the difference between those people who can connect with almost anyone & those of us who become sweaty, anxious & unsure when it comes to having a conversation with anyone who’s not in our inner circle?

Pulitzer prize-winning reporter Charles Duhigg says these expert connectors are what’s called super communicators.

He’s researched their skills & how we can all become one for his latest book Super Communicators: How to Unlock the Secret Language of Connection.

Today, he’ll teach you those skills.

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BOOK

Super Communicators: How to Unlock the Secret Language of Connection

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TIMESTAMPS

00:00:00 Intro

00:02:15 What is a super communicator?

00:05:19 The importance of deep questions

00:06:47 Reciprocal vulnerability

00:06:47 The risks of deriving self worth from work

00:10:13 Learning conversations

00:11:42 How comparison culture adds to the problem

00:12:42 The importance of curiosity

00:15:10 Non-linguistic cues

00:17:55 The importance of authenticity

00:20:06 Not everything has to be a conversation

00:21:20 How to show people you’re listening

00:26:10 Communicating with kids

00:28:18 Teaching your kids to be better communicators

00:32:30 Skills for online communication

00:35:34 Why communication is our super power

00:37:50 The main thing to remember…